1. Design Customization
Features:
Parametric Design: Customers can specify drill bit materials (HSS, carbide, diamond-coated, etc.), point angles, flute count, diameter range (micro bits 0.1mm to heavy-duty drills 50mm+), and length.
Application-Specific Optimization: Custom designs for metal, wood, concrete, PCB, etc. (e.g., multi-flute for finishing, single-flute for chip evacuation).
CAD/CAM Support: 3D model preview, DFM (Design for Manufacturing) analysis, and STEP/IGES file import.
Special Requirements: Non-standard shanks (e.g., custom Morse tapers, quick-change interfaces), coolant holes, vibration-damping structures.
Services:
- Free technical consultation for material and process selection.
- 48-hour response for design revisions with iterative support.
2. Contract Customization
Features:
Flexible Terms: Low MOQ (10 pieces for prototypes), volume-based pricing, long-term agreements.
IP Protection: NDA signing and design patent filing assistance.
Delivery Phasing: Clear milestones (e.g., 30-day production post-sample approval).
Services:
Online multilingual contract signing (CN/EN/DE/JP, etc.).
Optional third-party inspection (e.g., SGS reports).
3. Sample Production
Features:
Rapid Prototyping: Functional samples delivered in 3–7 days with surface treatment options (TiN coating, black oxide, etc.).
Multi-Process Validation: Compare laser-cut, ground, or brazed samples.
Services:
- Sample costs credited toward future orders.
- Complimentary test reports (hardness, runout data).
4. Manufacturing Customization
Features:
Flexible Production: Mixed batches (e.g., partial chrome plating).
Quality Control: Full-process SPC, 100% critical inspection (e.g., edge microscopy).
Special Processes: Cryogenic treatment for wear resistance, nano-coatings, laser-engraved logos.
Services:
- Real-time production updates (photos/videos).
- Rush orders (72-hour turnaround, +20–30% fee).
5. Packaging Customization
Features:
Industrial Packaging: Shock-proof PVC tubes with desiccants (export-grade anti-rust), hazard-labeled cartons (for cobalt-containing alloys).
Retail Packaging: Blister cards with barcodes, multilingual manuals (speed/feed guidelines).
Branding: Custom color boxes, laser-engraved packaging, biodegradable materials.
Services:
- Packaging template library with 48-hour design proofing.
- Labeling/kitting by region or SKU.
6. After-Sales Service
Features:
Warranty: 12-month free replacement for non-human damage (coating peeling, breakage).
Technical Support: Cutting parameter calculators, sharpening tutorials.
Data-Driven Improvements: Lifespan optimization via feedback (e.g., flute geometry tweaks).
Services:
- 4-hour response time; local spare parts for overseas clients.
- Periodic follow-ups with complimentary accessories (e.g., drill sleeves).
Value-Added Services
Industry Solutions: High-temperature PDC bits for oilfield drilling.
VMI (Vendor-Managed Inventory): JIT shipments from bonded warehouses.
Carbon Footprint Reports: Lifecycle environmental impact data.
